Isys Systems (RW) Limited Effective Date: 5th May 2026
1. Introduction
Isys Systems (RW) Limited (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
- Visit our website
- Purchase our products through Digistore24
- Use our downloadable software (e.g., MXFraudAnalysis)
- Contact us for support
We comply with the UK Data Protection Act 2018, the UK GDPR, and applicable international privacy regulations.
By using our website or products, you agree to the practices described in this Privacy Policy.
2. Data We Collect
We collect only the minimum data necessary to provide our services.
A. Data collected through Digistore24
When you purchase a product, Digistore24 (our payment processor) may collect:
- Name
- Email address
- Billing address
- Payment information
- Purchase details
This information is processed by Digistore24 under their own Privacy Policy. We receive only the data required to deliver your product and provide support.
B. Data collected through our website
When you visit our website, we may collect:
- Basic technical data (browser type, device type, IP address)
- Pages visited and interaction data
- Contact form submissions
We do not use invasive tracking, profiling, or advertising cookies.
C. Data collected through our software
Our downloadable software (including MXFraudAnalysis):
- Does not collect personal data
- Does not transmit data to external servers
- Does not track usage analytics
- Does not share data with third parties
All data processed by the software remains local on your device.
3. How We Use Your Data
We use your information only for:
- Delivering purchased products
- Providing customer support
- Sending product updates or important notices
- Fulfilling legal or accounting obligations
We do not sell, rent, or trade your data.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity — to deliver your purchase
- Legitimate interest — to provide support and maintain product security
- Legal obligation — to comply with tax and accounting laws
- Consent — when you voluntarily subscribe to updates or contact us
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data.
- Purchase data is stored securely by Digistore24.
- Support emails are stored in secure, access‑controlled systems.
- Software usage data is not collected or stored by us.
We retain customer data only as long as necessary for legal and operational purposes.
6. Sharing Your Data
We may share your data only with:
- Digistore24 (payment processing)
- Service providers who help us operate our website or support systems
- Legal authorities if required by law
We never share data for marketing or advertising purposes.
7. International Data Transfers
If data is transferred outside the UK or EU, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Secure processing agreements
8. Your Rights
Under the UK GDPR and EU GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at: avonj@isyssystems.co.uk
9. Children’s Privacy
Our products and website are not intended for children under 13. We do not knowingly collect data from children.
10. Third‑Party Services
Our website and products may contain links to third‑party services such as:
- Digistore24
- External documentation
- Support resources
We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
12. Contact Information
If you have questions about this Privacy Policy or how your data is handled, you may contact us:
Isys Systems (RW) Limited 17 Boundary Lane Ringwood BH24 2SE England
Email: avonj@isyssystems.co.uk Phone: +44 07535 143948 Legal Representative: Jacob Avon